Write to us
The best way to contact us for orders, product questions, special sizes and custom requests.
info@quality-miniatures.comContact
Contact Qumi
Questions about an order, model, scale or custom request? Send us the key details so we can help faster.
Shop chat
The easy direct way
Chat works just as well as email and is often the easiest option for quick questions while browsing, before ordering or about a specific product.
Open it in the bottom-right corner of the shop and message us directly.
So we can help faster
Please include the relevant details
OrderOrder number and a short description of the issue.
Model questionProduct link or model name, requested scale and variant.
Custom requestDesigner link, requested size, shipping country and short description.
Shipping damagePhotos of the packaging and the damaged miniature.
Company
Qualitäts Miniaturen GmbH
Brunnenstrasse 31
07318 Saalfeld
Germany
VAT ID: DE357072749
Trade register: HRB520170
Legal details are also available in the legal notice and shop policies.
